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United Drains - Telesales and Lead Generator Apprentice

Category: Customer Service

Qualification: Level 2 Customer Service NVQ

Sector: Customer Service

Location: Suite 208, 121 Broker Road, Waltham Abbey, Essex EN9 1JH

United Drains are currently looking for a telesales person and lead generator to join their expanding team on a full-time basis. They are a combined plumbing & drainage company that specialise in the commercial sector.

They are looking for a passionate, driven & ambitious person looking for a long-term career with progression within the company.

Vacancy description:

  • Cold calling business leads (Outbound B2B) to outline our service and arrange appointments for management
  • Sending follow up emails to prospective customers to drive the sales process
  • Updating and managing the company database to ensure we keep track of all leads generated
  • Fill in all new account forms for potential clients and giving them all the information they require
  • Opportunity to attend seminars, exhibitions and entertaining clients with management as and when required

Desired skills:

  • Good telephone manner
  • Able to deal with customers who may not require services
  • Able to follow instructions
  • Work on own initiative once trained
  • Positive working attitude
  • Work as part of a team and independently

Personal qualities:

  • Good communicator 
  • Good written, oral and presentation skills are essential
  • Good level of PC literacy and Microsoft Office, especially in Excel
  • Determined to work in a sales environment
  • Target driven and motivated to succeed
  • Maintain strict confidentiality

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