United Drains - Telesales and Lead Generator Apprentice

Category: Customer Service

Qualification: Level 2 Customer Service NVQ

Sector: Customer Service

Location: Suite 208, 121 Broker Road, Waltham Abbey, Essex EN9 1JH

United Drains are currently looking for a telesales person and lead generator to join their expanding team on a full-time basis. They are a combined plumbing & drainage company that specialise in the commercial sector.

They are looking for a passionate, driven & ambitious person looking for a long-term career with progression within the company.

Vacancy description:

• Cold calling business leads (Outbound B2B) to outline our service and arrange appointments for management
  
• Sending follow up emails to prospective customers to drive the sales process
  
• Updating and managing the company database to ensure we keep track of all leads generated
  
• Fill in all new account forms for potential clients and giving them all the information they require
  
• Opportunity to attend seminars, exhibitions and entertaining clients with management as and when required

Desired skills:

• Good telephone manner
• Able to deal with customers who may not require services
• Able to follow instructions
• Work on own initiative once trained
• Positive working attitude
• Work as part of a team and independently

Personal qualities:

• Good communicator 
• Good written, oral and presentation skills are essential
• Good level of PC literacy and Microsoft Office, especially in Excel
• Determined to work in a sales environment
• Target driven and motivated to succeed
• Maintain strict confidentiality