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The Comms Guys Ltd

Sector: Customer Service, Telecommunications

Qualification: Customer service practitioner (Level 2)

Location: London

Employer Description

The Comms Guys are talented and client focused individuals with nearly 20 years’ experience in the communications industry. The Comms Guys have a long history of providing the best service with the best products. Having previously provided billing solutions to over 250 Telecoms Resellers, they decided to launch The Comms Guys in 2011 to provide telecoms support, a billing platform and full portfolio of products and services to customers both in the UK and the US.

This is an excellent opportunity for the right individual to join a successful company in the communications industry and start their career as a telecoms support apprentice.

Vacancy Description

Vacancy Description:

  • Dealing with customers logging faults, service issues across telephone lines and broadband
  • Data entry
  • Diary management
  • General administrative duties
  • Monitoring emails
  • Answering calls
  • Dealing with telephone and email inquiries

Qualification

Customer Service Practitioner Level 2

English and Maths Functional Skills (If required)

Course Duration

13 Months

Desired Skills

Array

Working Week

Monday – Friday - 8:45am – 5:30pm - 1 hour Lunch Break

38.75 hours

Salary

£745.00 per month

Future Prospects

Potential offer of a permanent position

Notes

Candidate should have a keen interest in technology and communications

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