Category: Customer Service
Qualification: Level 3 Customer Service
Sector: Customer Service
Location: 152 Loughton Way, Buckhurst Hill IG9 6AR
Thames Rib Experience operate speed boat sight-seeing trip in Central London on the River Thames from 3 x locations. They have 5 vessels to their fleet and also have a kiosk at each location where photos and videos are also sold of the passenger’s own experience. They have a variety of different passengers coming on board from tourists, corporates, families, etc.
The Essex address is the Head Office whereby bookings are taken and all the operational needs for the Company are overseen.
An exciting opportunity has opened up for a hardworking and motivated individual to join Thames Rib Experiences' Customer Service / Operations team at their head office in Buckhurst Hill.
Covering the kiosk
Answering phone calls
Taking & inputting bookings
Issuing gift vouchers
Preparing weekly stock
Checking passengers in
Selling photos / videos
Communication - one the phone / in person
English - written / spoken
Good computer skills
GCSE grade A* - C in English would be ideal
Things to consider:
Long periods at a computer on some days
Required to travel between locations and cover Kiosk's in London - Expense will be paid for
Candidate must be 18 or over
Monday - Friday, 9am - 5:30pm