Lolli's Bromley
Sector: Customer Service, Retail
Qualification: Customer service practitioner (Level 2)
Location: Bromley
Lolli's sweet shop sells a mind-blowing collection of traditional and contemporary sweets. This shop is looking for a positive, motivated, enthusiastic person to help offer customers that something a little bit different to the usual high-street offerings. This is an excellent opportunity for an ambitious individual who likes to deliver face to face care
Vacancy Description
Responsibilities:
- Serves customers by helping them select products.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greets and receives customers in a welcoming manner.
- Responds to customers ‘questions.
- Directs customers by escorting them to racks and counters.
- Provides outstanding customer service.
- Processes payments by totalling purchases, processing checks, cash, and store or other credit and debit cards.
- Assists with inventory, including receiving and stocking merchandise.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest
- General administrative duties such as filling, copying, data entry, handling post
- Answering calls
Desired skills and Personal Qualities:
- High attention to detail
- Good communication skills
- Ability to work a part of a team
- Pro-active can-do attitude
- Responsible and reliable
- Motivated
- Willingness to learn
Qualification
Customer service practitioner Level 2
Functional Skills English and Maths (If required)
Course Duration
15 Months
Desired Skills
Array
Working Week
Monday - Friday and Sunday
40 hours
Salary
£192.50 per week
Future Prospects
Possible full time position for the right candidate
Notes
Working hours are subject to change