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Comms Guys - Telecommunication specialist

Category: Customer Service

Qualification: Customer Service Level 2

Sector: Customer Service

Location: Ideas House Eastwood Close E18 1BY

Description:

The Comms Guys are talented and client focused individuals with nearly 20 years’ experience in the communications industry. The Comms Guys have a long history of providing the best service with the best products. Having previously provided billing solutions to over 250 Telecoms Resellers, they decided to launch The Comms Guys in 2011 to provide telecoms support, a billing platform and full portfolio of products and services to customers.

Customer Service Apprentice:

  • Dealing with customers logging faults /service issues across telephone lines and broadband
  • Data entry
  • Diary management
  • Administrative duties
  • Excellent telephone manner
  • Interest in technology
  • Basic Microsoft skills (Excel, Word, Outlook)

Qualification:

  • Customer Service Level 2
  • English and Maths Functional Skills (If Required)

Course Duration:

  • 13 months

Working Week:

  • Monday – Friday, 9:00am – 5:30pm
  • 1 hour lunch break

Salary:

  • £664pm
  • £7,968 yearly salary
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