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Brook House Primary School - Reception and Administration Apprentice

Category: Business Administration

Qualification: Level 3 Business Admin

Sector: Business Administration

Location: 881 High Road, London N17 8EY

Brook House Primary part of The Lion Education Trust Education.

Primary School 2 form Entry Based in North London, Tottenham


Brook House Primary School is looking to recruit an enthusiastic, innovative, and committed apprentice administration assistant. If you are excited by innovation and challenge, and if you are energised by opportunities to develop, whilst learning with your colleagues and from the children you work with, then we look forward to hearing from you.


Vacancy description:

Ensure that the reception desk is covered at all times

Undertake initial responses to all enquiries from parent/carers, visitors, or general public at reception, stringently adhering to the school’s safeguarding procedures

Receive and relay promptly any telephone or other messages

Ensure that all visitors and callers to the school are courteously and correctly received and to deal sensitively with anxious, distressed, or impatient callers, whether by telephone or in person

Ensure that all visitors are signing in according to the Safeguarding procedures of the school, ensuring ID and vetting forms are seen before allowing visitors around school with guidance of the office manager

Communicate effectively, both orally and in writing, with outside, agencies, parents, staff and local community

At the discretion of the Head of School, to open and distribute incoming mail

Despatch outgoing mail, maintain supplies of stationery, postal stamps and assist with general postal/returns arrangements

Advise parents/carers about school uniform service and lost property

Keep school notice boards in staffroom updated liaising with the head of school/SLT

Assist with updating/maintaining the school diary with the head of school/SLT

Assisting with arrangements for visits by school nurse, photographer, etc.

Assist with administering first aid


Desired skills:

Effective use of ICT packages

Use of relevant equipment/resources

Able to operate a word processor to a high standard to include word processing, creating forms, spreadsheets and the various systems available to the school office

Knowledge of relevant policies/codes of practice and awareness of relevant legislation

Ability to relate well to children and adults

Work constructively as part of a team, understanding school roles and responsibilities and your own position within these


Personal qualities:





Hard working


Desired qualifications:

5 A*-C GCSEs (or equivalent)

Previous administration experience


Working week:

Monday - Friday

8am - 4:30pm

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