Category: Customer Service
Qualification: Customer Service Level 2
Sector: Customer Service
Location: 956 Eastern Avenue, Newbury Park, Ilford, Essex IG2 7JD.
Bell ICT Ltd was created to help bring technical order out of seeming chaos. Their vision has always been to provide a service at the forefront of technology for businesses seeking to grow; increase their productivity, profitability and efficiency, and looking for IT solutions as the means of getting there.
Bell ICT are recruiting a Customer Service Apprentice who will need to be an ambitious and target driven individual. The apprentice role will be a Junior Trainee Role. The candidate will be taught how to identify business opportunities by identifying prospects and evaluating their position in the IT industry; researching and analysing business options. They will also learn about the IT Packages and Services provided by Bell ICT.
The role begins with a 3-month probationary period. During this probationary period the Apprentice will be taught the basics of Bell ICT. This will be done, by cold calling repeatedly, new/potential customers. By calling they will become familiar with the business technology and trade terms and secondly, they will assist with the planned growth of the business. Following the 3-month probationary period your progress will be reviewed and they would decide where you are best placed in the business. This could be in sales, customer service, IT development etc.