ALL SEASONS LETTINGS & MANAGEMENT LTD

Sector: Customer Service

Qualification: Customer service specialist (Level 3)

Location: London

Employer Description

All Season's lettings have a fantastic opportunity for a target driven, money motivated and sales-minded trainee property Consultant, to join an expanding, thriving and award-winning estate agent, based at their office in Manor Park, as a Property Consultant Apprentice. Alongside their dedicated and knowledgeable team, All Seasons have worked exceptionally hard to build a strong reputation as a trustworthy and reliable agency. Priding on their traditional enthusiasm and work ethic, All Seasons lettings are confident that they offer a service second to none.

All Season's lettings is a dynamic and growing company. They're looking for a candidate who is keen to learn and develop their skills to play an important role in customer services in their team.

Vacancy Description

They value the importance of meeting customer expectations and experience through providing and delivering professional, helpful, high-quality service and assistance before, during, and after the customer's requirements are met.

General administrative duties such as filing, copying, data entry, handling post

• Monitoring e-mails
• Answering calls
• Dealing with telephone and email enquiries
• Sending out monthly rental statements to landlords/invoices to clients
• Liaising with tenants and contractors
• Registering new applicants both over the phone and face to face
• Arranging and attending viewing / Negotiating with landlords and tenants
• Answering calls and dealing with enquiries
• Creating new valuation opportunities

 

Qualification

• Customer service specialist level 3
• English and Maths Functional Skills (If Required)

Course Duration

15 Months

Desired Skills

• High attention to detail, and be able to meet deadlines
• Responsible and reliable
• PC literate with basic knowledge of Microsoft Office
• Have an excellent face to face and telephone manner
• Good communication skills.
• Enthusiastic and motivated
• Ability to work a part of a team

Personal Qualities

• Presentable
• Willingness to learn
• Excellent timekeeping
• Well organised

Working Week

Monday - Friday

40 hours

Salary

£166 per week

£ 1,992 per annum

Future Prospects

Possible full time job after the course.

Notes

Full Driving Licence/Car would be a bonus Ideally should live locally Saturday, 9 am – 3 pm. If you are working on a Saturday you will do a half-day during the week, 1-hour lunch breaks