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ACTIVE AWAY LIMITED

Sector: Customer Service

Qualification: Customer service specialist (Level 3)

Location: London

Active Away provides group hosted Tennis and Ski holidays to for families and groups with a passion for Tennis in amazing destinations. For over 15 years we’ve welcomed more than 5000 people into the Active Away Family. Being part of a family means we care for and support each other through trust, honesty and respect.

Vacancy Description

The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organisation types. You are an advocate of Customer Service who acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries. 

Qualification

Customer service specialist Level 3

Functional Skills English and Maths (If Required)

Course Duration

15 Months

Desired Skills

Excellent communication skills

Personable 

Problem Solving

Level 1 or 2 Uk Tennis Coaching Qualification (Preferred) 

 

Personal Qualities

Confident

Motivated 

Hardworking

Enthusiastic 

Working Week

Monday - Friday (Some Weekends)

30 hours

Salary

£129 per week

£ 6,708 per annum

Future Prospects

Potential full time employment after apprenticeship completion

Notes

Travelling is a must. You will be based in various location for 4-5 months of the year in some of the worlds best 5* resorts

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