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Apprentice Customer Service Representative –South Woodford

Category: Customer Service

Qualification: QCF Level 2/3 Customer Services

Sector: Telecommunications

Location: South Woodford

Apprentice Customer Service Representative –South Woodford

Our client is a telecoms company specialising in Hosted VoIP systems, phone Systems, telephone calls, telephone lines, broadband, fibre, mobile phones etc. As they are rapidly expanding they require another apprentice to support with daily tasks.
 
Duties include
Dealing with customers logging faults /service issue’s across telephony lines and broadband
Data Entry
Diary Management 
Administrative Duties

Skills Required
Excellent telephone manner
Interest in technology
Basic Microsoft skills (Excel, Word, Outlook)
Problem solving skills
 
Working week
Monday – Friday 9:00am – 5:30pm
 

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